Frequently Asked Questions

1. What is Digmi, and how does it help my salon?

Digmi is a digital platform designed to simplify everyday salon tasks, from managing bookings and customer profiles to displaying campaigns and processing payments. With our tools, your salon can offer a seamless and modern experience to clients, all in one place.

2. How does Digmi’s Marketplace work?

Digmi Marketplace is an interactive experience that lets clients browse products, view digital magazines, and even shop while they’re in the salon chair. With our Marketplace, your clients get a rich, entertaining experience, and your salon benefits from additional sales opportunities.

3. What devices are required to use Digmi?

Digmi can be used on tablets and TV screens. We recommend specific tablets and screens for the best experience, which we can help set up. Leasing options are available for all hardware.

4. Does Digmi integrate with existing booking and payment systems?

Yes, Digmi is designed to complement your current systems. We integrate with popular booking and payment systems, so there’s no need for a complex switch – simply plug in Digmi, and it works alongside what you already use.

5. Can I customize the content shown on Digmi screens?

Absolutely! With Digmi Marketing, you can easily upload and manage your own campaigns, set up product promotions, or display brand-specific content. Your clients will see exactly what you want them to see.

6. How do payments work with Digmi?

Digmi Pay allows you to process payments directly from the client’s chair. You can charge for both products and services without the need for clients to move around, keeping the experience smooth and efficient.

7. Is Digmi available outside of hair salons?

Yes, Digmi is expanding to serve other industries, including retail and service environments. Our tools can be adapted to fit different business needs, allowing us to improve customer experiences across various sectors.

8. Is technical support available for Digmi?

Yes, we provide ongoing support to ensure your Digmi setup runs smoothly. If you need help, our Customer Success team is just a call or email away.

9. How do I get started with Digmi?

Getting started is easy! Just reach out to us for a demo. We’ll walk you through the setup and customization options, so your salon can start benefiting from Digmi right away.

10. Can I try Digmi before committing?

Yes, we offer trial options so you can experience the benefits of Digmi firsthand. Contact us to learn more and see how Digmi can transform your salon!